Private  Policy 

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The confidentiality of your data is a priority for Dordogne French Courses. This policy aims to inform you transparently about how we collect, use, and protect your personal data.

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1. Data Collection

We may collect the following information:

• First and last name

• Email address and phone number

• Property address (for property owners)

• Information related to your stay (dates, special requests)

This data is collected through:

• Our contact form

• Email or phone communication

• Service or quote requests

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2. Use of Data

Your data is used solely for the following purposes:

• Responding to your inquiries

• Managing agreed services (concierge, property management, etc.)

• Contacting you in case of emergencies or for follow-up

• Maintaining our customer accounting records

We never share your data with third parties, except when necessary to carry out a specific service (e.g. local provider involved in a transfer or repair).

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3. Storage and Security

Your data is stored securely and kept only for the duration necessary for the business relationship. We take all reasonable technical and organizational measures to ensure its confidentiality.

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4. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access, rectification, or deletion of your data

• Right to object to or limit processing

• Right to data portability

You may exercise these rights at any time by contacting us via email at: hello [at] dordogneconcierge.com

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5. Cookies

This website may use cookies for navigation purposes, anonymous statistics, or to improve user experience. You can disable cookies in your browser settings.

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6. Contact

For any questions regarding our privacy policy, you can contact us at: bonjour(at)dordognefrenchcourses.com