Privacy policy

The confidentiality of your data is a priority for Dordogne French Courses. This policy explains how we collect, use and protect your personal data.

1. Data collection

We may collect the following information:

First and last name
Email address and phone number
Postal address
Information related to your programme (dates, special requests)

This data is collected through:

Our contact form
Email or phone communication
Enrolment and booking requests

2. Use of data

Your data is used solely for the following purposes:

Responding to your enquiries
Contacting you in case of emergencies or for follow-up
Maintaining our customer accounting records

We do not sell or share your personal information with third parties, except where necessary to operate our business and provide our services, such as processing payments, managing invoicing, or using essential website and communication services. We may also disclose personal data where required by law.

These services are: Vercel, which hosts this website; Resend, which delivers the messages sent through our contact form to our inbox and sends you a confirmation; and Google Workspace, which provides our email.

We take appropriate measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

3. Storage and security

Your data is stored securely and kept only for as long as necessary for our relationship with you and our accounting obligations. We take all reasonable technical and organisational measures to keep it confidential.

4. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

Right of access, rectification or deletion of your data
Right to object to or limit processing
Right to data portability

You may exercise these rights at any time by emailing bonjour@dordognefrenchcourses.com. If you believe your rights have not been respected, you can also contact the CNIL, the French data protection authority (cnil.fr).

5. Cookies

This website may use cookies for navigation purposes, anonymous statistics or to improve your experience. You can disable cookies in your browser settings.

6. Contact

For any questions about this privacy policy, contact us at bonjour@dordognefrenchcourses.com.